Privacy Policy

Last updated: March 5, 2026

1. Introduction

Veronica Bio Research Company Limited ("Vero", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our products and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Communication Data: Messages, enquiries, and feedback you send to us through our contact forms or email.

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Respond to your enquiries and provide customer support
• Send you updates about our products and services (with your consent)
• Improve our website and product offerings
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering orders, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at info@veronicabiorc.com or call +256 780 108 019.